Frankfurt Airport to introduce a biometric passenger journey from SITA

Image: SITA

If you’re travelling through Frankfurt Airport in a couple of months, you might notice how seamless it is to get from check-in to boarding by scanning your face…


airport-with-arrival-departure-board-900x600-1

Image: SITA

If you’re travelling through Frankfurt Airport in a couple of months, you might notice how seamless it is to get from check-in to boarding by scanning your face at biometric touchpoints across the airport.

This will be thanks to a partnership with Frankfurt Airport teams, SITA and NEC.

This solution will be rolled out and available to all interested airlines at the airport.

The implementation will see additional biometric touchpoints installed by spring 2023. From enrolment at a kiosk or counter, to pre-security automated gates and self-boarding gates, passengers can use biometric technology to seamlessly pass through each stage of the journey by simply scanning their face.

The project breaks new ground in the development of digital travel by providing a true common-use biometric platform at all Fraport terminals, open to all airlines operating at the airport. It combines day of travel enrolment, Star Alliance Biometrics, and additional biometric hubs under the umbrella of the SITA Smart Path platform.

Biometric identities

For Lufthansa passengers specifically, thanks to the integration of SITA Smart Path with Star Alliance Biometrics, the technology makes use of the biometric identities of Lufthansa passengers enrolled on Star Alliance’s platform, enabling seamless identification of passengers without additional process steps across multiple participating airports and airlines.

This implementation plays a key part in paving the way for the rollout of biometrics across Star Alliance’s global network, as it endeavours to have more of its 26 member carriers using biometric technology progressively. Key learnings from the Fraport project will be considered for further implementations across the network.

Sergio Colella, SITA President for Europe, said: “We are delighted to be working with key industry players to bring the benefits of biometric technology to passengers everywhere. With this implementation, Fraport is leading the industry in responding to shifting passenger demands for greater autonomy and convenience, while helping to maximise operational efficiencies.”

Subscribe to the FINN weekly newsletter

Sign up for our newsletter and get our latest content in your inbox.

More from