70 years of tracking Santa: NORAD blends high-tech with holiday cheer to make Christmas magic

What began with a misprinted number in a Sears advertisement, has become a 70-year tradition for NORAD helping children track Santa's progress on Christmas Eve.

Santa Claus poses for a photo with an F-16 Fighting Falcon assigned to the 148th Fighter Wing, Minnesota Air National Guard, on Dec. 13, 2024. Santa joined children for an evening of fun at a Kid's Holiday Party planned by the 148th Fighter Wing's Airmen and Family Program's Office.

Every holiday season, millions of families around the world eagerly follow Santa Claus’s annual Yuletide trek. This cherished tradition is made possible by the North American Aerospace Defence Command’s beloved NORAD Tracks Santa program.

Now in its 70th anniversary year, NORAD Tracks Santa blends high tech, holiday cheer, and a global volunteer effort to provide real-time updates on Santa’s journey from the North Pole to homes around the world.

How a 1955 wrong number led NORAD to start tracking Santa

The NORAD Tracks Santa story began by accident in 1955. Sears Roebuck & Co. placed a holiday advertisement in the Colorado Springs Gazette-Telegraph that encouraged children to call Santa Claus.

However, the phone number printed in the ad had a digit wrong. Instead of reaching the North Pole, the calls went to the Continental Air Defence Command Operations Centre (CONAD), the military unit responsible for monitoring US airspace during the early Cold War. 

Air Force Col. Harry Shoup, the operations officer assigned to the North American Aerospace Defense Command, who answered a child's wrong-number call and began the tradition of NORAD tracking Santa Claus, Dec. 24, 1955. Shoup died March 14, 2009, yet the tradition he started decades ago continues to bring holiday cheer to millions of children around the world.
Air Force Col. Harry Shoup, the operations officer assigned to the North American Aerospace Defence Command, who answered a child’s wrong-number call and began the tradition of NORAD tracking Santa Claus, Dec. 24, 1955. Shoup died March 14, 2009, yet the tradition he started decades ago continues to bring holiday cheer to millions of children around the world. Photo: US Department of Defence

On December 24, 1955, a young child dialled the misprinted number hoping to reach Santa. The call landed on the desk of Air Force Col. Harry Shoup, CONAD’s director of operations.

At first, Shoup thought the call was a prank, but when the child sincerely asked where Santa was, he played along — and even asked to speak to the child’s mother after realising the caller had followed the newspaper directions. Shoup’s staff began giving out “locations” for Santa’s sleigh to callers throughout the night. That spontaneous act of holiday goodwill became an annual tradition. 

When CONAD later became the North American Aerospace Defence Command (NORAD) in 1958, the Santa Tracker tradition continued under the new bi-national US–Canada command. 

Inside the operations centre powering NORAD’s 70-year Santa mission

Behind the scenes of the tracker’s holiday-themed website and digital tools are people: volunteers from NORAD’s military and civilian workforce, their families, and supporters. According to NORAD officials, preparations begin in November, when inquiries start flooding in at NORADSanta.org. The site handled around 32 million views on Christmas Eve last year. 

The North American Aerospace Defense Command is busy tracking Santa on December 24, 2024 for the program’s 69th year in the NORAD Tracks Santa Operations Center located on Peterson Space Force Base, Colorado. NORAD is a U.S. and Canada bi-national command charged with the missions of aerospace warning, aerospace control and maritime warning for North America. On Dec. 24, NORAD has the special mission of tracking Santa, using the same satellites, radar, and fighter jets it uses twenty-four hours a day, 365 days a year, to track anything that flies in or around the North American continent.
The North American Aerospace Defense Command is busy tracking Santa on December 24, 2024 for the program’s 69th year in the NORAD Tracks Santa Operations Center located on Peterson Space Force Base, Colorado. Photo: US Department of Defence by Thomas Paul

To support Santa, approximately 1,000 volunteers are expected to staff the phone lines and digital platforms on Christmas Eve this year. Last year, volunteers answered about 380,000 calls. They will again answer questions and share Santa’s progress with callers worldwide.

The Santa-tracking effort also has the support of over 50 corporate contributors.

The air-defence technology behind NORAD Tracks Santa

Although NORAD Tracks Santa is presented with a wink, the programme rests on one of the most sophisticated aerospace surveillance architectures in the world. Every Christmas Eve, the same systems that defend North American airspace form the backbone of Santa’s “mission profile.”

Volunteers from the Reserve Officer Training Corps detachment at the University of Colorado Colorado Springs donated their time and excitement to helping set up the NORAD Tracks Santa Operations Center in Hangar 123 on Peterson Space Force Base, Colorado, Dec. 19, 2024. The North American Aerospace Defense Command is a U.S. and Canada bi-national command charged with the missions of aerospace warning, aerospace control and maritime warning for North America. On Dec. 24, NORAD has the special mission of tracking Santa, using the same satellites, radar, and fighter jets it uses twenty-four hours a day, 365 days a year, to track anything that flies in or around the North American continent.
Volunteers from the Reserve Officer Training Corps detachment at the University of Colorado Colorado Springs donated their time and excitement to helping set up the NORAD Tracks Santa Operations Centre in Hangar 123 on Peterson Space Force Base, Colorado, Dec. 19, 2024. The North American Aerospace Defence Command is a U.S. and Canada bi-national command charged with the missions of aerospace warning, aerospace control and maritime warning for North America. On Dec. 24, NORAD has the special mission of tracking Santa, using the same satellites, radar, and fighter jets it uses twenty-four hours a day, 365 days a year, to track anything that flies in or around the North American continent. Photo: US Department of Defence by Joshua Armstrong

Keeping an eye on Santa’s progress is one of the most comprehensive and integrated air- and space-surveillance networks on the planet, bringing together ground radar, satellite and civil aviation data.

While Christmas offers a moment of fun, for the rest of the year, the North American Aerospace Defence Command is performing one of the most complex, continuous security missions in the world: keeping the skies over the United States and Canada safe, 24 hours a day, 365 days a year. Its technologies include:

  • Radar systems, including the North Warning System across Alaska and northern Canada, are part of NORAD’s real airspace surveillance network and provide the backdrop for Santa’s “departure.”
  • Satellites with infrared sensors, commonly used to detect heat signatures from rockets or missiles, are whimsically portrayed as detecting Rudolph’s bright red nose.
  • Military aircraft, including US Air Force F-15s, F-16s, and F-22s, and Royal Canadian Air Force CF-18 fighters, are assigned each year to welcome Santa as he approaches North America and “escort” him through continental airspace. These aircraft are part of NORAD’s defence and are assigned to the special Santa mission as a festive nod to aerospace readiness. 

How to track Santa with NORAD this year

NORAD has made it easy for families and Santa fans around the world to follow his progress. In addition to the latest Santa updates, the site offers family-friendly games, videos and information about Santa and NORAD from the beginning of December. Santa is a polyglot, so the NORAD site supports nine languages: English, French, German, Italian, Japanese, Portuguese, Spanish, Korean, and Chinese.

Santa tracker updates are available on several channels:

  • Online at NORADSanta.org, with an interactive map, countdown clock, and holiday materials in several languages.
  • Mobile apps for iOS and Android that let users explore Santa’s progress on the go.
  • OnStar subscribers can ask the operator to locate Santa
  • Amazon Alexa and Bing users can request Santa’s location
  • SiriusXM listeners can follow his progress on Kid’s Place Live
  • You can also track Santa on social media and on a dedicated YouTube channel:

For those who prefer the classic touch, the toll-free hotline (1-877-HI-NORAD) opens on December 24, letting callers connect with live volunteers for real-time updates on Santa’s location.

Over seven decades, NORAD Tracks Santa has become a holiday phenomenon. The blend of tradition, technology, and volunteerism allows millions of children and families worldwide to share in the festive spirit each Christmas Eve, keeping the wonder of Santa’s magical journey alive.

Featured Image: US Air National Guard by Audra Flanagan

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