Korean Air reviews cabin service to handle increased turbulence
Korean Air is revising its cabin service procedures to cope with a growing number of incidents of turbulence.
From 1 July, Korean Air will wrap up cabin services on all medium and long-haul routes 40 minutes before landing, 20 minutes earlier than previously.
This service procedure change will allow inflight services to end before the airplane begins its descent to land.
Turbulence has become a persistent and growing problem in recent years with the number of incidents doubling in Q1 2024 compared to Q1 2019.
Turbulence is becoming more frequent, especially as the aircraft descends, due to large temperature differences between altitudes.
This is why Korean Air cabin services will now end before the aircraft begins its descent.
When passing through areas of possible turbulence, an alert along with the “fasten seat belt” sign activates aboard the aircraft.
When the signage is on, passengers are required to promptly follow the crew’s instructions and secure themselves in their seats with their seat belt fastened.
Encounters with sudden turbulence or the unpredictable phenomenon of clear-air turbulence (CAT) are common. Therefore, wearing a seat belt at all times is the best way to ensure safety during flight.
Passengers should also store their carry-on baggage in the overhead bin or under the seat in front of them to prevent potential injuries in the case of sudden turbulence.
In light of the recent turbulence trends, the airline is undertaking a comprehensive review of service strategies to ensure the highest standards of safety and travel experience for its passengers.
