Customer experience Explore Aerospace Global News' coverage of Customer Experience, bringing together the latest news, developments and analysis on the subject. Browse the most recent articles below. Latest easyJet launches Amazon Alexa skill News easyJet launches Amazon Alexa skill Amazon Alexa February 17, 2020•1 min read Airlines ‘phasing out seatback in-flight entertainment screens’ News Airlines ‘phasing out seatback in-flight entertainment screens’ American Airlines January 3, 2018•1 min read Cathay Pacific Group to roll out inflight Wi-Fi across its wide-body fleet from mid-2018 News Cathay Pacific Group to roll out inflight Wi-Fi across its wide-body fleet from mid-2018 Airbus 350 November 16, 2017•1 min read First steps with AI herald disruptive time for airlines News First steps with AI herald disruptive time for airlines A1 August 2, 2017•11 min read Aviation customer experience nosedives News Aviation customer experience nosedives Airlines News and Analysis July 26, 2017•2 min read Boeing and Dassault Systèmes sign record deal, expanding partnership to include 3DEXPERIENCE platform News Boeing and Dassault Systèmes sign record deal, expanding partnership to include 3DEXPERIENCE platform 3D design July 25, 2017•1 min read Air-traffic reform bill targets airline policies on bumping passengers News Air-traffic reform bill targets airline policies on bumping passengers Airlnes June 22, 2017•1 min read Analyst: Airlines have become business aviation’s best marketer News Analyst: Airlines have become business aviation’s best marketer Airlines News and Analysis June 16, 2017•1 min read British Airways technology chaos ‘will cost £80 million’ News British Airways technology chaos ‘will cost £80 million’ BA June 15, 2017•1 min read Despite inflammatory incidents, research says airline customer satisfaction is on the up News Despite inflammatory incidents, research says airline customer satisfaction is on the up Airlines News and Analysis May 11, 2017•3 min read SITA: Mishandled bags hit a record low News SITA: Mishandled bags hit a record low Airlines News and Analysis May 8, 2017•3 min read US airlines threatened with new laws to improve passenger service News US airlines threatened with new laws to improve passenger service Customer experience May 3, 2017•1 min read Bill could prohibit US airlines from bumping ticketed passengers News Bill could prohibit US airlines from bumping ticketed passengers Airlines News and Analysis April 26, 2017•1 min read Subscribe Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.First name *Last name *Email address *Interests *InterestsAir TransportAviation ServicesBusiness and General AviationDefenceEvent WrapsFuture WorkforceIn the SpotlightInnovation and TechnologyLeadershipManufacturingRegulationRotorcraftSpaceSustainabilityUnmannedUrban Air Mobility *I agree to Aerospace Global News' Privacy PolicySubscribe
